Conditions d’utilisation

Terms of Service

Overview

Welcome to Redlumis. By visiting our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not use our website or services.

Website Use

You agree to use the Redlumis website only for lawful purposes.

You may not:

  • Attempt to interfere with the operation or security of our website.

  • Use our content, images, or materials without written permission.

  • Provide false or inaccurate information when placing an order.

We reserve the right to refuse service or terminate access to our website if these terms are violated.

Product Information

We make every effort to provide accurate product descriptions, images, and information.

However, slight differences may occur due to:

  • Screen settings and display differences.

  • Product updates or improvements.

  • Manufacturing variations.

Redlumis reserves the right to update product information, prices, and availability at any time without notice.

Orders & Payments

When you place an order with Redlumis, you agree to provide accurate billing and shipping information.

All orders are subject to:

  • Product availability.

  • Payment verification.

  • Order confirmation.

We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing information.

  • Suspected fraudulent activity.

  • Inventory limitations.

If your order is cancelled after payment has been processed, a full refund will be issued.

Shipping

Orders are processed within 1–2 business days.

Estimated delivery time:
7–14 business days

Delivery times may vary depending on location, customs processing, holidays, and shipping carrier delays.

Redlumis is not responsible for delays caused by circumstances outside our control.

Returns & Refunds

Customers may request a return according to our Return & Refund Policy.

Products must be returned:

  • In original condition.

  • With all accessories and packaging included.

  • After receiving approval from our support team.

Refunds will be processed after the returned item has been inspected and approved.

90-Day Money-Back Guarantee

Redlumis offers a 90-Day Money-Back Guarantee on eligible purchases.

Customers who are not satisfied with their purchase may contact our support team within the guarantee period for assistance.

Health Disclaimer

The Redlumis Pro 210 is designed as a personal wellness device using light therapy technology.

Results may vary depending on individual factors. Redlumis does not guarantee specific results for every user.

This product is not intended to diagnose, treat, cure, or prevent any medical condition.

If you have any medical concerns, consult a qualified healthcare professional before use.

Intellectual Property

All content on the Redlumis website, including logos, images, text, graphics, and designs, is owned by Redlumis and may not be copied, reproduced, or used without permission.

Limitation of Liability

Redlumis is not responsible for:

  • Indirect damages.

  • Shipping delays.

  • Misuse of products.

  • Issues caused by circumstances outside our control.

Our responsibility is limited to the amount paid for the product purchased.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately once posted on this page.

Contact Us

If you have any questions, concerns, or need assistance, please contact our customer support team:

Email: redlumis2026@outlook.com

We will do our best to respond within 1–2 business days.

Thank you for choosing Redlumis.